Policies

Privacy

Your privacy is important to us. Therefore, to better protect your privacy, we are providing this notice to you that explains the way we utilize the information you provide and the commitment we provide to protect your personal information.

THE WAY WE USE INFORMATION

· To complete your order
· To provide services you request
· To send promotional offerings via mail or email (only if you subscribe)
· To contact you should we have questions regarding your order
· To identify your product/service preferences so that we can notify you of new items or promotions that may interest you;
· To improve our merchandise selections, functionality of our website, customer service and overall shopping experience

THE INFORMATION WE COLLECT

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected may include your name, recipient's name (if applicable), postal address, billing address, shipping address, email address, phone number, fax number, and account information for purposes of payment. You may wish to subscribe to our mailing list to receive news, specials, and promotional offers reserved only for those on our mailing list. In addition to the information listed above, we may also collect birth dates, pet names, pet breeds and other information which is strictly use to enhance your shopping experience. From your purchases and other interactions with us, we derive information regarding specific products you purchase or use. Please note that we strive to keep our mailing list up to date. If we have inadvertently sent email to you, please let us know. Many promotions and mailings are completed in advance, so you may continue to receive some offers after you unsubscribe. We appreciate your patience in giving us time to carry out your request. Non-identifying and aggregate information is utilized to improve the functionality of our website. We may use your IP address to identify you as a user so that we may track how you used our website. This information is solely used to track a generic user to help us understand user patterns of shopping and how we can improve upon your shopping experience. If you place on order online, we track your IP address in order to protect against fraud. If you do not place an order, your IP address will be deleted from our tracking in less than 30 days. We share this information with no other parties unless we suspect a clear case of fraud or cyber crime. If we detect an instance of cyber crime, we will report all data immediately to the Federal Bureau of Investigation's Cyber Crime Division immediately.

Terms & Conditions

Welcome to the RocknRollK9 Web Site ("Site"). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

GENERAL

We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.

We may change, move or delete portions of, or may add to, our Site from time to time.

SITE CONTENTS?

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by RocknRollK9, LLC collectively, and its subsidiaries and/or affiliates.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to RocknRollK9 on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain RocknRollK9's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to RocknRollK9 of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, RocknRollK9 will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. RocknRollK9 is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that RocknRollK9 may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site contests, promotions, and/or requesting promotional information or product updates, you agree that RocknRollK9 may use your information for marketing and promotional purposes.

ROCKNROLLK9'S COMMUNICATIONS TO YOU

You agree that RocknRollK9 may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of RocknRollK9's products or services, or for such other purpose(s) as RocknRollK9 deems appropriate.

PRODUCT INFORMATION

The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES

To the extent that this Site contains links to outside services and resources, the availability and content of which RocknRollK9 does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT ROCKNROLLK9 SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER

From time to time there may be information on rocknrollk9.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your rocknrollk9.com purchase you may return it. Please see our Return Policy.

INDEMNIFICATION

You agree to defend, indemnify and hold RocknRollK9 harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS

Unless otherwise specified and except to the extent RocknRollK9 products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting RocknRollK9's products and services available in the United States and select foreign markets. This Site is controlled and operated by RocknRollK9 from its offices in Marblehead, Massachusetts.

This Agreement shall be construed in accordance with the laws of the State of Massachusetts, without regard to any conflict of law provisions. Any dispute arising under this Agreement, shall be resolved exclusively by the state and federal courts of the State of Massachusetts, Essex County.

TERMINATION

This Agreement is effective unless and until terminated by either you or RocknRollK9. You may terminate this Agreement at any time. RocknRollK9 also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in RocknRollK9's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or RocknRollK9, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

This policy was last updated on January 8, 2008.

Thank you for visiting our site.